The Quiet Command Hoops

SHIPPING

Orders are processed within 1–2 business days.

Once your order ships, you will receive a confirmation email with tracking information.

Standard shipping typically arrives within 3–7 business days depending on your location.

We currently ship within the United States.

Please note that processing times may be extended during holidays, promotions, or new collection launches.

JEWELRY CARE

Crafted for everyday wear, our pieces are designed to move with you through life's moments. To maintain their shine, we recommend wiping your jewelry with a soft cloth after exposure to sweat, water, lotions, or perfumes and storing it in a dry place when not in use.

With simple care, your First Impression pieces will remain beautiful and effortlessly elevated for years to come.

Shop with confidence. We stand behind every First Impression piece.

We want you to love your First Impression pieces.

If you are not completely satisfied with your purchase, eligible items may be returned within 14 days of delivery for a refund or store credit.

To be eligible for a return, items must be unworn, unused, and returned in their original packaging.

For hygiene reasons, earrings are final sale and cannot be returned or exchanged.

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

To initiate a return, please contact us at support@1stimpression.us.